For DTC eCom brands
Scale your brand with reliable email and SMS performance
We take email and retention marketing off your plate and turn them into reliable revenue streams so you stay focused on growing your brand.

Why Retention Is the Real Growth Lever
Most brands get stuck in the vicious paid ads roller coaster.
One month you’re on top of the world. The next, you’re making sacrifices to the algorithm gods and pleading with them to show mercy on your CPA.
Meanwhile, you’re sitting on a goldmine you barely touch.
Your email list.
Filled with people who already bought from you and already trust you.
We help you turn that list into a reliable and repeatable source of revenue with email and SMS that people actually want to read.
case studies
A few of our wins
We take email and retention marketing off your plate and turn them into reliable revenue streams so you stay focused on growing your brand.
From Email and SMS Campaigns In 4 Months
This health food brand’s cofounder was completely overwhelmed. Email and SMS kept falling to the bottom of the list and they barely sent one or two campaigns a month.
We took it off their plate, built a system, and started sending 8 to 12 email campaigns and 4 to 6 SMS campaigns every month.
Consistently shipped 8 to 12 email and 4 to 6 SMS campaigns every month
Produced fun, engaging content people actually wanted to open
Generated $1.08M in campaign revenue across email and SMS in 4 months — more than the entire first half of the year.
Direct Mail Winback Recovered
From Unreachable Customers
This bike retailer had a growing list of churned customers who had unsubscribed from email and hadn’t placed an order in 1 to 3 years.
So we did what most “email-first” agencies don’t: we showed up in their real mailbox.
Launched direct mail automations for lapsed, unsubscribed customers.
Reached nearly 10,000 churned customers that email couldn’t touch.
Recovered $63,555.74 with a combined ROAS of 12.43. But yeah, sure, "direct mail is dead".
From One Checkout Abandon In 3 Months
This automotive accessories brand sold high-ticket kits worth thousands…but had no checkout abandonment flow. Ouch.
We built one in two days. Not a generic “you forgot something” sequence, but a custom flow designed to earn trust and handle high-AOV objections.
Built a custom checkout abandonment flow in 2 days
Tailored every email for high-ticket, trust-sensitive buyers
Recovered $20,000 in revenue in the first 3 months
From Spam Folder to
YoY Growth During Q4

This supplement brand was heading into their biggest quarter, from Black Friday through the New Year resolution season, with a broken email program. Deliverability was shot. Their welcome emails were going to spam. Gmail had flagged their sender reputation as low.
We stepped in and cleaned it up fast. Within two weeks, their Gmail reputation was back to high. Emails started landing again, and revenue followed.
Raised their Gmail sender reputation from low to high in just two weeks
Fixed critical deliverability issues before BFCM and January
Drove $107,935 in revenue — a 46% YoY lift from email alone
Testimonials
What partners say after they give us the keys
Real words from partners who let us drive their email and retention while they kick back, relax, and watch the numbers go up.
"Ben’s expert hands-on management and collaborative approach allowed us to more than double our email revenue YoY in November.
Mike Zapata
Founder at Growth Set
“Ben was wonderful to work with—strategic, organized, and fast. He helped clean up our email marketing quickly, and I always felt confident that everything was being handled according to best practices with minimal involvement on my part.”
Lisa Gonzalez-Turner
Founder of Wholier
“Ben transformed our email and SMS marketing with expertise and attention to detail. His complete rebuild of our campaigns, including automations, led to improved engagement and conversions.
Jack Ku
COO, Co-Founder of City Grounds
“Ben got one of my clients set up with a very basic email flow. We've only had it live for a few weeks and it already sold $20k in product. He’s a wizard.”
Skylar Braun, CEO
Send Local Media
FAQS
Got Questions? We’ve Got Answers!
Is this for you?
This is for you if you want:
A team that fully owns your email and retention marketing
Emails and texts people actually want to read and buy from
Partners who actually give a damn about you and your brand
You must:
Run a DTC eCommerce brand
Be doing at least $60k/month in revenue
Be ready to hand off email and SMS to someone who knows what they’re doing. (It’s a little scary, I know but we’ll take care of your baby).
This is not for you if:
You want to “try it for a month” to see what happens
You need someone to chase you for approvals or decisions
You want to micromanage every word, second-guess every decision, and then ask why things are taking so long.
If you can’t let go and trust someone to own the process, we’re not the right fit.
But if you’re ready to hand off retention to a team that knows how to drive results, click below and book a 15-minute call.
Worst case, you leave with a few sharp ideas.
Best case, you finally stop worrying about email.

Book a Call
If you're ready to let someone run the show so you can kick back and watch the revenue come in, let's talk.
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